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Thursday 15 February 2018

NAM HEONG IPOH Celebrity i-Waitress Robots To Serves Customers In Malaysia

Beauty Goddess Celebrity i-Waitress Robots
To Serves Customers In Malaysia
NAM HEONG IPOH Celebrity i-Waitress Robots  To Serves Customers In Malaysia

Breaking News! Have you heard of Celebrity i-Waitress Robots servers being used in Malaysia now? Recently, Nam Heong Ipoh has jumped into the latest technological revolution in the F&B industry to use talking robot or i-Waitress as servers in 2 of their outlets in Malaysia.

Watch This Video On The Celebrity i-Waitress Robots In Action 

Posing With One Of The “Nui San Bong” ~ The Goddess Gang

Nam Heong Ipoh, the famous local casual quick Kopitiam chain serving authentic Ipoh cuisine, with a history opening since 1958, has 'recruited' not one but ten 'Beauty Goddess Celebrity i-Waitress Robots' in their outlets in Ipoh and Kuala Lumpur.

Recently, thanks to a wonderful invitation, I was one of the lucky few people to experience first hand of being served by these two amazing i-waitress at  Nam Heong Ipoh Damen Mall. You see, Nam Heong has brought in a total of 10 Novelty Robot Server which is named after Beauty Goddess 女神 of the world.

Now, you can come with your family and friends for some cheer and fun dining at Nam Heong Ipoh being served by these i-Waitress robots at Nam Heong Ipoh Soho Outlet or Nam Heong Ipoh Damen Mall.

Cecelia Liu Shishi 刘诗诗 (10)

When you pay a visit to Nam Heong Ipoh, you will be greeted by eight of these Beauty Goddess 女神 like Dilraba Dilmurat, Hannah Quinlivan, Michelle Reis, Fan Bingbing, and Angelababy at Nam Heong Ipoh SOHO outlet while at the Nam Heong Damen Mall outlet, two i-Waitresses Robots, namely Zhang Ziyi (章子怡) (9) and Cecelia Liu Shishi 刘诗诗 (10) shall be in attendance to amaze and delight you with their antics.

These i-Waitress Robots don't come cheap as they were reportedly cost 30,000 yuan (approximately RM18,467). These artificially intelligent robots run on rechargeable batteries that could last up to eight hours and can travel at a speed of up to  60km per hour.  

 i-Waitress Robot 'Red Eyes' Reacts While Talking

Although these robots are actually capable of conversing in 36 languages, they have been programmed to speak only in English and Cantonese solely for the use of Nam Heong Kopitiam outlets. How amazing, right?

 Nam Heong Ipoh's i-Waitress Robots Serves To Improve Service Efficiency

The intention of using the robots was to improve the service efficiency and to cut down the waiting time by half from the present of 20 minutes during peak hours. Apart from this, it's much fun to watch these celebrities i-Waitresses Robots move around to serve food to diners at the restaurant. 


 They are programmed to say "WELCOME", "YOUR FOOD IS SERVED, PLEASE ENJOY", "I AM IN OPERATION, PLEASE GIVE ORDERS", and "EXCUSE ME" if you are blocking its path. These red and white mechanical humanoids have sensors so they do not bump into customers and will stop on its track if there are obstacles in front.   

What the i-Waitress Robot do is that it will bring food that you ordered to your table. Next, you will be greeted with a command that your food has arrived. How cute! You collect the food from the serving tray and remember to press the exit button on the robot's hand for it to return to its station to pick up the next orders.

I have seen some diners that were too excited snapping or doing selfies shots with the robots that they have forgotten to send the robots back to their station. How cute!

So how does it sounds to be served by robots at your favourite kopitiam now? For me personally, I think it's good fun, innovative and creative way having these robots to serve customers in restaurants. The wait staff duties are lightened while the diners get light entertainment especially for young kids that will be happy and get to play with a real robot for the first time. 

So the next time you walk into Nam Heong Kopitiam at Damen Mall or Ipoh SOHO, be prepared for a LIVE visual performance of the working i-Waitress robot as they move around the restaurant waiting to take your orders!

 Nam Heong White Coffee 

  Nam Heong White Coffee & Toast Set

Delicious Dim Sum To Warm The Tummy

The sight of the freshly brewed Nam Heong White Coffee and Toast Set, popular Egg Tarts and Dim Sum arriving at our table served to us by the Beauty Goddess 女神 Robot Server was indeed the first experience for us.

According to the manager, Nam Heong Ipoh has always been forefront in introducing innovative technology to its outlet; for example, you can place your order from your table using the iPad instead of having a server to take your orders. He continues that Nam Heong Ipoh will continue to be in the forefront to bring in more technology and creativity to its F&B businesses.

For more information on the Nam Heong Ipoh i-Waitress Beauty Goddess 女神 please visit


Nam Heong Ipoh SOHO
Block B,2-15, Ipoh Soho, Shah,, Jalan Sultan Iskandar, 30000 Ipoh, Perak.
Opening Hours:
Monday to Thursday 8am to 6pm
Friday, Saturday, Sunday 8am to 10pm
Tel: +605- 246 0521

Nam Heong Ipoh Damen
LG 21-22, Da:Mén, Persiaran Kewajipan, USJ 1, 47600 Subang Jaya, Selangor.
Opening Hours:
10am to 10pm Daily
Tel: +603-8011 7331

Nam Heong Ipoh Starling

G-041 & G-042,The Starling,6,Jalan SS21/37,Damansara Utama,47400,Petaling Jaya,Selangor.
Opening Hours:
10am to 10pm Daily
Tel: +603-7662 5457

Nam Heong Vintage, Pavilion Elite
L8.106.00, Pavilion Elite, 166, Jalan Bukit Bintang, 55100 Kuala Lumpur
Opening Hours:
10am to 10pm Daily
Tel: +603- 2110 6321

Nam Heong Ipoh MyTOWN
Lot L1-036, Level 1, MyTOWN Shopping Centre, No 6, Jln Cochrane, Seksyen 90, 55100 Cheras, Kuala Lumpur
Opening Hours:
10am to 10pm Daily
Tel: +603-92266321

Nam Heong Ipoh Awana Skyway
Lot 2-10, Awana Skyway, Genting Highland Resort, 69000 Genting Highlands, Pahang.
Opening Hours:
10am to 10pm Daily

Location Map To Nam Heong Ipoh Da Men

Location Map To Nam Heong Ipoh SOHO

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